Support & Community
How can we help you build faster?
Access documentation, contact the developer success team, and stay in sync with upcoming platform enhancements.
Frequently asked questions
- What are the API rate limits? Sandbox requests allow 100 RPM per client; production limits are tailored during onboarding.
- How long does onboarding take? Typical go-live is 10–15 business days after compliance review and certification.
- Does Pesalink support test cards? Sandbox uses mock bank accounts documented in `/docs#environments`.
Request developer access
Submit a form to receive sandbox credentials and kickoff guidance from the integrations squad.
Security & operational readiness
- Rotate sandbox OAuth secrets every 90 days; production secrets use HSM-backed rotation.
- Whitelist `52.137.0.0/16` and `102.37.128.0/18` to receive webhook callbacks.
- Capture `X-Pesalink-Request-Id` headers in your logs to accelerate escalation paths.
Future updates will introduce a Slack workspace and community forum. Watch the changelog on the landing page for release timelines.